Behavior, behavior, behavior!

By August 25, 2011 One Comment

Recently, I, along with the rest of our office took the DiSC personality assessment that identifies a person’s natural work tendencies or behaviors. The DiSC test is an effective tool to help you understand yourself but also understand and better communicate with co-workers, customers and even prospects.

I took this test about 10 years ago and believe it or not….I haven’t changed, but neither did the others that had taken it already! The group dynamics of our office has changed through the years so we thought it would be good to take a step back and analyze all of the “behaviors” in our work environment to help us work more effectively with one another.

What a great team building exercise! When we gathered to review the results and compare profiles, there were a few surprises but all in all, each of us could get close to identifying what profile others might be. Identifying a behavior isn’t enough though; it’s recognizing what one can do to work more effectively with different and even similar personalities.

If you don’t know anything about the DiSC test, here’s a brief overview:

  • You will learn about your highest DiSC dimension and your tendencies, needs, preferred environment and strategies for effectiveness.
  • You will become more aware of your potential strengths and weaknesses.
  • You will discover how your D, I, S, and C dimensions combine to form your profile pattern. There are 15 unique patterns that most commonly occur.
  • If you do this as a group you can share your profiles and learn strategies that will help you better work with one another.

For example; here are the highlights of my classical profile pattern “C” “S” – Perfectionist

  • Emotions: competence; restrained and cautious
  • Influences other by: attention to detail; accuracy
  • Goal: stability; predictable accomplishments
  • Judges others by: precise standards
  • Value to organization: conscientious; maintains standards; controls quality
  • Under pressure: becomes tactful and diplomatic
  • Fears: antagonism
  • Would increase effectiveness with more: role flexibility; independence; belief in self-worth

Here are a few strategies when working with me – a high “C”

  • Take time to prepare your case in advance
  • Provide straight pros and cons
  • Support ideas with accurate data
  • Review recommendations in a systematic & comprehensive manner
  • If agreeing, be specific
  • If disagreeing, disagree with the facts rather than the person
  • Provide explanation in a patient, persistent, diplomatic way

After taking the DiSC test, you can take the process a step further by thinking about your customers, a prospect, your boss or even your significant other. Try to identify their profile to help you better communicate with them. It might just make your relationship even better.

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